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new!
fully
expanded and updated third edition
buy
a copy
A very clever management book"
John Cleese
John Mole offers advice and training in the development
of a global business culture
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Business
Week: invaluable political and psychological profiles of each
nationality...a wonderfully entertaining view of others as well as
ourselves
In your business environment
Do you use first names or last names?
Do you make jokes at meetings and presentations?
Do people pay more attention to what you say or to what you
write?
Can you do business before developing good personal
relationships?
How important is socialising and hospitality?
How important is punctuality? Does everything start
exactly on time?
Where do the most important conversations take place? In the office or somewhere else?
At meetings is there a detailed agenda or a spontaneous discussion?
Does everyone contribute equally or does the boss dominate?
Does everyone have to agree on a decision or does the boss decide?
Will people from other cultures give the same answers?
What do they tell you about deeply held values and expectations about how to do business?
How do you create and manage a team whose members give different answers? |
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What do I need to know about people from other countries that will help us
work successfully together?
Covers no less than thirty-three different business cultures including
non-EU countries such as Norway, Switzerland, Russia and the
USA.
New chapters on diversity and change identify the key elements that shape
the business environment of the continent.
Much more than a simple catalogue of countries, Mind
Your Manners explores Europe's extraordinary political, economic
and social changes and the effect these have on the way we work together. |
Fifteen extra country chapters including
the ten new members of the European Union, the world's
biggest global market.
try the
Euroquiz!
Mind Your Manners has become a 50,000
copy bestseller and the standard guide to European business cultures
for over a decade.
Based on interviews, workshops and surveys with over a thousand managers of fifty nationalities
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